A Nu-Look Consumer Guide!

At A Nu-Look, we strive to take the best care of our customers possible. Our owner, Chad Gardner created the consumer guide with the purpose of informing clients about the potential pitfalls of inferior carpet cleaning. We use only the best chemicals and cleaning equipment available on the market. This ensures a high quality cleaning, without the risk of damage from cheaper, inferior products.

Our cleaning machines are top of the line. We regularly service our equipment to keep them cleaning as effetely as possible. We don’t take shortcuts like “the other guys.” We treat your home and investment like it was our own, and that care shows in our work.

Using cheap chemicals is the fastest and surest way to damage your home. A Nu-Look only uses top quality chemicals we are very experienced with, keeping your carpets from any potential damage. We do the research so you don’t have to!

The Four Best Carpet Cleaning Tips

4 STEPS TO A FRESH, CLEAN, HEALTHY CARPET

Hi! This is Chad Gardner, owner of A Nu-Look Cleaning & Restoration of Post Falls. I’ve lived in the Post Falls area all my life. I’m an IICRC certified Master Cleaner, Indoor Air Quality Professional, and have provided a number of cleaning services in Post Falls for the last 20 years. In that time, I’ve found out that there are a lot of unethical cleaning companies in Post Falls as well as misconceptions about carpet cleaning. I’m here to hopefully help you make an educated decision next time you need it done.

If you’re thinking about having your carpets cleaned, we encourage you to follow these four steps:

Commit

Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus, while you wait, you’ll be breathing in all the pollens, fungus, and chemicals that hide in your carpet.

List

List your objectives. Do you want only the dirt removed? That’s something you could do with a rented shampooer. Or do you want all the bacteria, fungus, chemicals, and dust mites removed? This will require an IICRC certified hot water truck-mount cleaner like we use. Do you want to work with an honest and reputable company, or are you willing to risk working with the company that offers you the lowest price knowing that the company might not be in business tomorrow.

Ask

Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are seven tough questions to ask a carpet cleaner before you invite them to your home:

1. What method of carpet cleaning do you recommend? Answer: Only IICRC certified truck mounted hot water extraction cleaning systems are the best.

2. What type of equipment do you use to clean carpet?   Answer: IICRC Certified Green Cleaning Solutions and Truck/van mounted units.

3. What will your equipment remove from my carpet?  Answer: Dirt, oils, odors, bacteria, fungus, chemicals, pollens, and tobacco products to name a few.

4. How often should I get my carpets cleaned?    Answer: To keep carpet warranties up to date you need to have it cleaned by a IICRC certified firm every 18-24 months. To get the most time out of your flooring investment I recommend cleaning high traffic areas every 10-12 months.

5. What training have you had in cleaning carpets?    Answer: IICRC training is available in every state and required updated training every year. Also, on the job experience makes a big difference.

6. Are you a member of any trade associations?     Answer: Institute of Inspection Cleaning & Restoration Cert.,  Carpet Rug Institute, Indoor Air Quality Association to name a few.

7. Is your company and technicians certified by the IICRC?  Answer: By law you do not have to be, however if the firm and technician is not certified I can guarantee your carpet will not be cleaned properly which leads to residue left in carpet, long dry times and spots coming back.

Quote

Once you’re satisfied that you’re working with an honest and competent professional, invite him into your home and ask for a specific quotation in writing. A written quote gives you the assurance that you know exactly what your job will cost; no surprises.

By following these four steps, you’ll gather all the information you need to make an informed and intelligent decision. If you want a quick and cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do it yourself.

If you want your cleaning to completely and healthfully remove the bacteria, fungus, chemicals, pollens, and tobacco products from your carpet, then we invite you call us.

We’ll be happy to answer your questions, provide you a cost estimate over the telephone, or come into your home and give you a free written quotation without cost or obligation of any kind. To reach us, call (208) 667-4984 (Coeur d’Alene) or (509) 342-5388(Spokane)

THANKS AGAIN!

…for reviewing our CONSUMER’S GUIDE TO CARPET CLEANING. I hope you found this information helpful.

P.S. Add an 8th question to that list. Do you guarantee your work? You will be surprised how many companies don’t. If they don’t or if they make up a bunch of reason not to…..DON’T HIRE THEM.

We’ve dedicated our business to consumer education and service. We’ll be pleased to help you in every way and look forward to your call.

Thanks!

Chad Gardner

A Nu-Look Carpet Cleaning & Restoration, INC.

The 3 Hardest To Remove Carpet Stains

We’ve all heard the horror stories of spilling wine or grape juice on the carpet. But what are the actual 3 worst carpet stains you can make? These are going to be the big ones, the stains that you either clean up immediately or call in a professional. These aren’t in any particular order, but do know that any of these 3 are going to be a thorn in your side. Let’s start.

 Wine

Wine is a classic. The worst part is that the simple act of consuming more wine makes it more likely that you’ll be spilling. When a party is good enough that it goes on for a few hours, the attendees may get a little tipsy. One knocked table or quick turn around, and suddenly everyone gasps. Whoever is hosting, though, is already on the way to the cabinet for a towel. Make sure not to scrub it in, that just guarantees you need to hire someone. Blotting at the carpet stains and maybe putting a little salt in to absorb the liquid is the right way to go.

Blood Stains

It’s pretty unlikely that any of our houses will be the scene of a major crime. However, bloodstains can stem from the most innocuous sources. Maybe someone fell outside or got a bit too fancy when chopping vegetables for dinner. Regardless of how it happens, cleaning blood from the carpet while it’s still fresh is very import. After making sure the injury isn’t serious, of course.

Coffee Stains

People drink coffee everywhere. At home, at work, on the commute between the two. As they should, too, coffee is delicious. But it also stains carpets almost instantaneously. Coffee leaves unfortunate brownish/yellowish stains and you’ll need to act quickly to stop it from being permanent. If you have dish detergent or vinegar handy, you may be able to prevent some of the damage.

 

If any of these liquids make their way into your carpet, worry not! You can call us and we’ll get rid of it no problem.

 

 

 

Hiding Carpet Stains Until The Pros Arrive

It’s time. Your carpet has been accruing small stains over the course of basically forever. You’ve cleaned up what you can but it’s time to use the big guns. You’ve called in the carpet cleaning company. We’ve all been there, but the hard part is when your professional carpet cleaners can’t show up right away. Now when you have anyone over during the next week you’ll be worried about those stains, right? No need to worry any longer. We’ve got a couple of temporary solutions for hiding those until we get there to solve the problem for good.

I Love That New Rug

Sometimes, the best method of hiding a stain is just tucking it away out of view. Rugs of any size can honestly add a certain something to any room of the house. It’s also a pretty inexpensive way to alter the mood of a room. Who knows? You might even like it and keep it after we get the stain out from under it

Along those same lines, a dirty carpet waiting to be cleaned may just signal a furniture rearrangement. Moving the couch forward a little bit can conveniently take care of that grape juice. Or putting the armchair on the other side of the table can make it look like that bloody nose never happened. Perhaps you just really need that coffee table to be oriented the other way. Whatever the reason, reorganized furniture is a great and potentially creative way to hide a stain until we come take care of it for you.

We’ll Iron Out The Details

A little bit of DIY never hurt either. Some stains are all but impossible to take care of yourself if they’ve been there a while. You can maybe lighten the stain, at least. A combination of baking soda and mild vinegar can go a long way. Just lay a damp cloth over the spot and lightly iron it. A portion of the stain should be transferred to the cloth. Even if this doesn’t get rid of the entire stain, it may escape easy notice for the short period of time before the pros get there

However you feel like doing it, stains can definitely be hidden for a short (or long, if you really feel like it) period of time. The lesson here may just be to call us before it gets too late! This carpet cleaning company knows how to make everything look as good as new!

How To Clean Different Carpet Types

The common knock against having carpet flooring, as opposed to hardwood, is how difficult it can be to clean. Kids and pets can dirty up a carpet in no time, even if you’ve just cleaned or vacuumed it. Don’t worry, though, we’ve got you. At A Nu-Look we know a thing or two about professional carpet cleaning and can offer you some tips when it comes to managing those comfy floors of yours.

Different carpet styles can show or hide dirt differently. They also need different kinds of attention paid to them. We’ll start easy.

Berber Carpet

Berber Carpet has relatively large loops when it comes to different carpet types. These large loops actually help us keep it cleaner more often. Berber will show dirt very easily, and some commonly cited advice is to just “clean it when it looks dirty.” Vacuuming every once in a while and giving it a deeper cleaning when it looks like it needs it will keep your Berber carpet looking new.

Frieze Carpet

On the other hand, Frieze carpets are capable of hiding a lot more dirt. This makes them look cleaner but they may end up being far dirtier in actuality. The dense nature of the carpet makes simply vacuuming a slightly less viable maintenance path. A dry cleaning or steam cleaning may be the best way to get the dirt out from under your feet.

At the end of the day, removing any kind of stain from your carpet requires time, patience, and diligence. When something falls and spills, it is always best to immediately wipe it up. Once a stain settles into the carpet your life gets harder. As long as messes are cleaned up immediately, you’ll avoid most permanent stains. But hey, even if you let something sink in and you can’t get it out yourself, we’ve got you. Our professional carpet cleaning is exactly how carpet cleaning should go. At the end of the day, there’s always something you can do to clean.

Why Carpet Is Best For Your Floor

When building or renovating a home, it is tempting to lay down wood flooring throughout most of your home. There are many reasons to skip the splinters and choose carpet to use in your home.

 

Aesthetically, modern carpet looks much better than the gaudy, overly patterned, and thick rugs of decades past. Carpeting can be any color to match the furniture or walls of your home, unlike the limited palette of wood. With lower installation and product costs, it can be easier to choose specific colors for each room rather than buy a large quantity of similar wood to keep unit cost lower. Wood paneling is generally harder to replace than carpeting, and requires more difficult upkeep like lacquer and stain if the wood is authentic.

 

Anyone who has lived in an apartment has known the difficulty of living below loud people. Carpet helps reduce this problem by acting as a soundproofing or buffer between different parts of the home or building. In an apartment complex, heating costs tend to be lower, especially for sandwiched middle floor rooms. But for houses on their own, having a carpet keeps a little more heat trapped for your feet in winter.

 

Some people cite cleaning as a reason not to get carpeting. In reality, most carpets can be cleaned of almost anything that spills on them. If done immediately, almost any stain can be removed with modern cleaning products and chemical solvents. The best part is that you don’t need to look any further for quality carpet cleaning information and professionals! We’ve got you. Wood, of course, is more likely to become scratched or have pieces break off. Anyone with dogs should get carpet to avoid nail scratches throughout their home. Carpet also keeps floors safer for young children, who fall constantly in their first years of life.

 

If you want your floor softer, warmer, cozier, easier to take care of and more aesthetically versatile, then a carpet floor might just be for you.

How To Kid-Proof Your Floors

Kids are destructive in nature. That’s why parents have to be so diligent preparing for a child in their home. It’s easy to remember some things. Locking away chemicals and medicine is a good start. But, it can be difficult to prepare for the many ways children try to destroy their own home.

 

While scribbled walls take the brunt of children’s creative outlet, floors can take a beating from kids too. One of the best ways to prepare is just to simply have all the cleaning materials you would need for the most obvious problems before they happen. That will help you keep a cool head and not make the mistake into an upsetting memory. Markers, food, gum, and waste will get everywhere in your time as a parent, so be ready. Basic surface cleaners, as well as children safe chemicals you can get at your local supermarket. When things get beyond your ability to handle, you can always call us at A Nu Look to take care of it for you!

 

One way that people forget to kid-proof their home is to think about the space from a toddler’s perspective. Objects that might be a pain in your shin could be a real hazard to a 3-foot tall child. Watch out for sharp corners on tables, chairs, and other furniture. Any delicate, fragile, or irreplaceable items should probably not be anywhere near your kid. Carpeting and rugs are a great way to cut down on accidents, since hardwood and tile can be very slick when wet and hard to keep steady for new walkers. Just throwing down a few rugs where your child will be playing can do wonders.

 

Remember that high traffic areas are going to be hurt most. Wherever a pair of muddy feet, or snow covered boots enter the home are going to have to put up with a lot more than anywhere else in the home. Creating a space that can handle these messes better is a good idea: train your children to leave the most unclean things in the doorway and not to make a mess throughout the house.

 

Excellent Tips About Carpet Cleaning

Excellent Tips About Carpet Cleaning

Excellent Tips About Carpet CleaningWhen you want to have work done on your home, it can be hard to decide who you want to hire. There are lots of things to consider prior to hiring someone. This article should give you a little insight into what you should expect from a carpet cleaning company.

Vacuum the floor in sections. Breaking down the job makes it easier. This will make it simpler for you to remember the areas you have already done, so you don’t waste any time doing them over. Do this for every room you’re having cleaned.

Always vacuum any carpet before cleaning it. Hiring a professional carpet cleaning service is a great way to ensure your carpets get their cleanest. You will not get good results if you apply cleaning products on a carpet full of lose dirt. You may want to wait until a stain is dry before vacuuming.

Even if a company offers furniture moving, move fragile items yourself. You shouldn’t leave your valuables in someone else’s hands despite any guarantees.

Excellent Tips About Carpet CleaningYou should wash new carpets right away. Some carpets contain chemicals used in showrooms to keep their quality in tact. These chemicals can irritate your loved ones and pets, so give the carpet a good cleaning when you get it home.

Just because a carpet cleaner is using a brand-name product, that doesn’t mean they do a better job than anyone else. You want to be sure that the company you’re using is certified. Double check on your own, but also just ask them about their certifications to see what they say.

Try a lot of cleaning products before determining which is proper for you. There are a lot of options to consider, and each of them works best with a certain type of carpet. If you find a product that workers out well for you, stick with it for as long as you can.

Before hiring a carpet cleaning company, ask which procedures are used prior to the actual carpet cleaning. You want to make sure that they vacuum your carpet prior to actually doing any steam cleaning. Doing this will result in a much better-looking carpet; therefore, if the cleaner does not vacuum, you should find a service that does.

While there are certainly no guarantees in life, doing the proper research can increase your chances of hiring a reputable carpet cleaning company. When you start to search for a carpet cleaning company, remember what you’ve learned in this article. This knowledge will help you find a company you will love.

NO-RISK GUARANTEE

100% NO-RISK GUARANTEE ON EVERY JOB!

With our 100% No-Risk Guarantee, we want you to be super pleased. In fact, absolutely delighted-with every cleaning job we do. So every job comes with our iron-clad, risk free, guarantee. What does this mean? Simply this: if you aren’t happy with our work, we’ll re-clean the area for free. And if you still aren’t pleased, you pay nothing. Not one cent. Many companies don’t guarantee their work, but we feel nothing is more important than your complete satisfaction. We stand behind every job 100%. If you ever have any questions or concerns about our work, please call us right away: Call 667-4984.

4 Steps to a Fresh, Clean, Healthy Carpet

If you’re thinking about having your carpets cleaned, we encourage you to follow these for steps:

STEP #1 : Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus the longer you have to breathe all the pollens, fungus, and chemicals that hide in your carpet.

STEP #2: List your objectives. Do y,Qu want only the dirt removed, something you could do with a rented shammpooer. Or do you want all the bacteria, fungus, chemicals and dust mites removed, which will require a hot water truck-mount cleaner, as we use. Do you want to work with an honest, reputable company-or are you willing to risk working with the company that offers you the lowest price-knowing that the company might not be in business tomorrow.

STEP #3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are seven tough questions to ask a carpet cleaner before you invite them to your home:

  1. What method of carpet cleaning do you recommend?
  2. What type of equipment do you use to clean carpet?
  3. What will your equipment remove from my carpet?
  4. How often should I get my carpets cleaned?
  5. What training have you had in cleaning carpets?
  6. Are you a member of any trade associations?
  7. Is your company and technicians certified by the IICRC?

STEP #4: Once you’re satisfied that you are working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quote gives you the assurance that you know exactly what your job will cost – no surprises. By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do it yourself.

If you want your carpeting to be completely and healthfully cleaned-removing the bacteria, fungus, chemicals, pollens, and tobacco products-then we invite you to call us.

We’ll be happy to answer your questions-provide you a cost estimate over the telephone-or come into your home and give you a free written quotation-without cost or obligation of any kind. To reach us, call (208) 667-4984

6 Costly Misconceptions About Carpet Cleaning

MISCONCEPTION # 1: You should wait as long as possible before cleaning your carpet.

No, Dirt is an abrasive-like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers, This cuts your carpet, just as if you had used a knife. This cutting causes your carpet wear out faster. A dirty carpet will not last as long as a clean carpet. While vacuuming helps-by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

MISCONCEPTION #2: The only reason to clean carpets is to remove the dirt.

No. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust-and hundreds of other chemicals. When you come into your home, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals and toxins wind up in your carpet. If you have allergies, asthma, emphysema, or other breathing problems-one major source of your problem could be the pollens, fungus, smoke and chemicals in your carpet.

MISCONCEPTION #3: One method of carpet cleaning is as good as another.

No. The dry cleaning methods-which are dry foam, dry chemicals, and dry compound do not rinse your carpet in any way. Instead, they leave a dirty residue. You might say they clean your carpet only halfway. The most effective cleaning method is hot water extraction.

Hot water extraction means a hot water cleaning solution under high pressure is forced into your carpet and then sucked out of your carpet. Shaw Industries – the world’s largest carpet manufacturer, recommends hot water extraction as the primary cleaning method over any other.

Carpet cleaners use one of two types of hot water extraction. If they use a large unit that operates from a van or truck outside your facility, it’s called truck-mount extraction. If they use a small unit that can be brought inside, it’s called portable extraction. Shaw’s first choice is the truck-mount unit-and it recommends the small, portable unit only in areas where the truck-mounted unit won’t reach.

The truck-mount extraction cleans much better because it heats the water to a higher temperature-which breaks up the dirt, bacteria, chemicals and pollens in your carpet. Then the machine uses high suctions to draw the dirt and chemicals out of your carpet. This is the method A Nu Look uses.

MISCONCEPTION #4: Having the right equipment is all a company needs to clean your carpets properly.

Not true. Many companies own hot-water cleaners, but very few companies teach their employees how to use them properly. This is why it’s important that you choose your carpet cleaner carefully. The best cleaning companies are certified by the Institute of Inspection, Cleaning and Restoration Certification.

MISCONCEPTION #5: The company that offers the lowest price is the company you should hire.

No. I’ve seen so many problems arise from the lowest-bid companies that I suggest you NEVER hire the company that quotes the cheapest price. The two most common problems are:

(1) the price may not be for the services you want performed. The company may be equipped to remove only the dirt from your carpet. You may want bacteria, fungus, pollens, dust mites and tobacco residues removed as well.

(2) the price you see advertised may not be the price you pay. Many homeowners have learned that the low price they saw advertised lasted only until the carpet cleaner got into their home. Then they were pressured into paying a lot more for a variety of add-ons. (some carpet cleaners even break the law by using illegal bait and switch tactics.)

MISCONCEPTION #6: Any honest carpet cleaning company should be able to give you an exact price quote over the telephone.

I wish this were true, but it isn’t.

Honest, reputable carpet cleaning companies almost never price carpet cleaning by the room. Instead, carpet cleaning is usually priced by the square foot. So if you would like me to tell you an exact cost of cleaning your carpet, I need to know the exact number of square feet that you want cleaned. To get an accurate measurement, I use an electronic measuring device to calculate the exact size of the carpet area.

To give you an idea of how we estimate the cost of cleaning, here are the three things we consider:

First, the type of carpet. Certain types of carpet are harder to clean than the other types.

Second, the amount of soiling. Carpet that hasn’t been cleaned for ten years will take longer to clean than carpet that we cleaned within the last six months.

Third, the amount of furniture we have to move. If you move your furniture, you’ll save money.