DON'T TAKE OUR WORD FOR IT
HEAR IT FROM A HAPPY NEIGHBOR!
Your company is OUTSTANDING! Chad is extremely knowledgeable about carpet and upholstery cleaning. The customer service is the best I’ve ever experienced. I will not use anybody else.
You use top grade equipment. It was overall a good experience. A few days later. I listed my house for sale. I believe painting the interior & cleaning the carpet helped make the sale.
I appreciate the personal service. Chad is very knowledgeable about carpets and specifically how to clean dirty carpets like mine.
You were very professional and reliable and my carpet felt like new. It was a blessing and relief to be at ease to leave you alone in my home to work.
Your company gave a prompt response, made efficient use of time on the job, and were responsive to all of my carpet care questions.
Dear Chad, I wanted to write to you and express my extreme satisfaction with the carpet cleaning you did in my home. The carpets were looking pretty bad and I wanted to spruce them up because we are trying to sell our house. I never expected them to come out as nice as they did. Your price was very reasonable and you went the extra step and left slip on booties for anyone to wear that came to view the house.
Great service! Quick, absolutely professional. I will use your service from here on and recommend you to anyone. I could see the machine was very powerful and did a good job at clening. He moved quickly and the carpet was left dry and clean. I like the fact that the machine was in a van, not one that had to be lugged around and emptied and refilled.
A very thorough business you can trust to do the job right! I was given an entire bottle of spot remover free with the service and when I’ve gotten candle wax on my carpet, a simple call to A Nu-Look provided me with the trick to get the wax up! I got honest, trustworthy service.
A NU-LOOK OFFERS
100% FREE CARPET CLEANING INSPECTIONS & QUOTES - WE LOOK FORWARD TO HELPING YOU!
Teri Debaene
23:38 21 Aug 23
Thor and his crew showed up on time, were friendly and professional and explained everything including the price... breakdown and estimated time it would take to finish the job. They answered all my questions and worked quickly and thoroughly wearing protective shoe coverings the whole time. My furniture and floors look brand new and I will definitely hire them again.read more
Michelle Stahlecker
04:03 08 Aug 23
Dylan came out to clean our carpet and did a fantastic job. We have animals and they've had accidents that he was able... to take care of. I wouldn’t go anywhere else after using Nulook. The carpet is clean, no residue, no stains coming back, and it’s soft. Thank youread more
Mary Fritz
19:59 07 Aug 23
They were able to get us scheduled with in days and the service guys were quick! Got our ducts cleaned out and the... house smells fresh!!read more
Brandi Granger
19:16 07 Aug 23
I am so happy with the results of my tile cleaning. I have textured floor tile that is so difficult to clean. Today... Thor and Dylan came in and cleaned tile and carpets. The tile and grout look new and the carpets look refreshed and clean. Thank you so much for your excellent service.read more
Charlene Baron
16:34 28 Jul 23
Edit: 10 days later, Matt stopped by for the second time, and he was concerned and very empathetic. He apologized for... the mishap and our inconvenience. Nu Look provided a monetary compensation for our trouble. We are pleased with the carpet cleaning and now with their response. We will use them again.A Nu Look left a black tar-like mess in our driveway. They also spilled something on our lawn which burnt a 16 in x 16 in area of grass. The driveway could not be cleaned with a hose; it needed to be power washed. The grass area, in our manicured lawn, will need to be dealt with by a professional. It is still yellow, dry, and most likely dead.We called and did not get a professional response, to say the least. We were told we would have needed to have called the same day and they would have come back to clean it...and that, as for grass, they are not landscape people. We asked that they at least find out what was spilled to aid in the grass restoration. It is now 5 days later and no response. We will never use them again. The attitude and follow up was certainly not acceptable.read more
Gail Thompson
18:59 19 Jul 23
Dylan and Brax are awesome! Cleaned our dryer vent out. I thought I would have to wait a week to get someone out but... got me in the next day after calling in the issue. On time, pleasant and professional. Rock stars!!read more
Kevin Croffoot
18:05 18 Jul 23
Dylan and Tavin were a pleasure to work with. Great work. Chad is lucky to have you guys working for him. Carpets look... brand new. Amazing guys and a great company.read more
Gay Clifford
18:46 12 Jul 23
Dylan arrived on time, was very polite and professional (also appropriately friendly). He did a thorough job, and our... carpets look great. We will keep your card for next time!read more
Charlotte Williams
02:00 21 Jun 23
This was my first time using Nu-Look to clean the air ducts, and these guys are fantastic. There was a slight service... mix up in the beginning, but they were quick to fix it and got the job done right away. Tyler and Justin did an excellent job and were very professional. I highly recommend.read more
Dixie Gehlen
15:23 03 Apr 23
Tyler and Justin were great! Super professional, efficient and nice guys! We had 27 ducts to clean & our dryer vent as... well, so they were here quite a while. Definitely highly recommend!!read more
lula wallace
02:49 23 Mar 23
Have been using A Nu Look for several years and they have never disappointed us. Very reliable, professional,... courteous, neat, and thorough. I definitely recommend their services. We've had both duct cleaning service and carpet cleaning done,Thanks for your service.read more
Linette Amen
22:30 03 Mar 23
I'm so glad I finally had my HVAC duct & vents cleaned up. The crew was professional and did a wonderful job cleaning... up after themselves. I will definately use A Nu-Look again.read more
Cathy
19:59 21 Feb 23
Wow..had the carpets done today. Before starting all the products that were going to be used were explained..The quote... was very reasonable and included military discount, they also give senior discounts I was told how long it would take to do the work when I called for appointment. They arrived on time and completed at the given time.Very pleased with completed work. Will definitely call again and give my friends your contact number as well.read more
Janell Gardner
23:24 11 Feb 23
Tyler was extremely professional & proficient. He came to my house, took my huge area rugs to be cleaned, & returned... them the next day. I would highly recommend this cleaning service & Tyler to everyone. They got my area rugs clean which I thought was an impossible task after the kids & dogs trampled them over the last few years. Miracle workers!read more
Patrick Hanlon
18:43 10 Jan 23
Matt and Tyler helped diagnose my dryer issues. My home is older and downtown Cda creating its own unique set of... problems. Our dryer wasn’t working properly anymore. They were able to correct my blocked dryer vent, drain the excess water, and reattach and fix the vent to help prevent this from reoccurrence. They were professional, kept the doors closed when they came/went, dried their feet and watched for the pets.Thank you A Nu Look, Sarge, Matt and Tyler.read more
Janette Johnson
17:55 15 Dec 22
This company has cleaned my carpets and area rugs for several years and always do an outstanding job! They are always... friendly and professional. They arrive on time and they respect my furniture when working in those areas. I only trust NuLook with my carpet needs!Janette Johnsonread more
Nathan Darnall
00:45 10 Dec 22
Nu-Look far exceeded my expectations! The work required was much more than originally expected, but they came back... multiple times to be sure the job was done correctly, and were very reasonable with the charges, which stayed within the price quoted. They not only did the job they quoted, but also cleaned the carpets, floors, and furniture at no additional charge! They provided daily updates and answered any questions I had. The work came with a 1 year warranty. Thor is the man on the job!read more
heather gerrick
17:58 20 Oct 22
We just moved into our new home and wanted everything clean. Our house is only a few years old, but boy did the vents... need cleaning. They showed me all the junk that was in the vents and the huge clog that was in our dryer vent. I’m so thankful we were able to have these guys come to clean it all out. They did a great job! They were friendly and professional. I will definitely use them again in the future.read more
Shelley Austin
21:42 21 Sep 22
The guy, Cyrus, was extremely knowledgeable and nice. Quite the professional. He not only knew how carpet works but... how his products work, and he described them to me in detail. He was fast, efficient, and dealt with a terrible mess in less than one hour. He gave me tips that I will use from now on, and did such a wonderful job on my carpet! He also left me a couple products that Nu-look developed, and told me how to use them, which I am quite grateful for! I cannot recommend this business highly enough! The appointment was prompt In regard to scheduling, Cyrus arrived in perfect time, he was efficient, and it was painless and pleasant. Happy to Pat the reasonable fee. Good work!read more
Debbie
18:50 24 Jun 22
Great experience. Had my great grandson with me & he was very cautious & informed me how hot the lines were as to not... let him get burned. Great job, carpets came out great!! Very courteous & professional. Will use them going forward.read more
Louan Wilson
18:43 10 Jun 22
Matt and Ian were very professional but very engaging. They both introduced themselves, ask me what I needed and then... went on to measure and inspect. I explained I had two dogs and two cats and they run in and out all day long. Matt explained about the oils in their coats and what they use to clean and lift them out of the carpet. They explained the pricing and also what choices I had. We visited for a few minutes and then they went right to work. These two young man work hard and fast!! They certainly are an asset to Nu-Look.! Great team work and great cleaning products made my carpets look brand new. They really made my day!! Beige carpet with 4 pets is difficult to keep clean, especially when they go in and out all day long. I am thrilled to say my carpets look brand new! I will definitely use Nu-Look again and again. Thank you Matt and Ian for a job really well done.read more
Alex O'Connor
15:45 18 May 22
A nu look it's pretty amazing and efficient. The men that showed up at my house were very professional they wore... booties so they didn't get the carpets dirty and when they clean my ducks they didn't even leave a mess which was pretty amazing I thought haha. That one visit is what made me follow up with the carpet cleaning services they offer. In which they found mold and were able to diagnose it and remedy it all in one shot. I would highly recommend a nu look to my loved ones and and anybody honestly. Oh yeah I almost forgot they don't use any chemicals to clean either so it's all pet friendly kids safe, shoot, even baby safe. I think you again guys hope everyone reading he uses this company as they have been above and beyond my expectations.read more
Celine kovacs
14:15 29 May 20
They came and cleaned the carpet of our townhouse rental we were moving out of after 5 years. There were some serious... stains. The carpets no look fresh and amazing!! They take the time to do the job well and a re very reasonable. I’m excited because no I think I might my deposit back! 🙂read more
jim meeks
05:03 23 May 20
Excellent work. I wish we took before and after pictures. Carpets looked amazing and the ozone treatment really helped... the house smell fresh. Highly Recommend Nu Look.read more
Ed Gillan
02:35 21 May 20
They were on-time and did an excellent job cleaning our heating and cooling vents first and then all of our carpets.... They go over everything with you when they arrive so that you will know exactly what you will be paying. I highly recommend this company.read more
Kathy Edlund
20:29 04 May 20
Thor did an impressive job cleaning our kitchen and dining area tile floor. The equipment he used did a deep cleaning... of the grout lines and tile. He is conscientious and made sure the floor was cleaned to his high standards and followed up to make sure we were happy with it. They were responsive on scheduling and showed up on time. I highly recommend them!read more
Shyla Schwickerath
18:03 30 Apr 20
This is by far the best quality of cleaning I have ever had done, the service was incredible, the attitude of the staff... on point and honestly anyone wanting there carpets cleaned I recommend them. They left my place smelling fresh and sanitized not musty. It was a night and day differenceread more
Danna Clark
20:05 18 Mar 20
I had a great experience with A Nu Look Carpet Cleaning and Restoration. David and Kenny were prompt (actually, early,... after calling to see if that was okay). All services and pricing were discussed and agreed upon in advance. They went above and beyond, from start to finish, to explain the process and next steps. They also helped me install new filters in the furnace after the duct cleaning was completed. Would definitely do business with them again!read more
Wendy Morris
22:12 17 Mar 20
Kenny and David do an amazing job. I was so impressed by how professional and polite they both were. As the mom of 2... special needs kids with fragile health it is important to have good indoor air quality. A Nu-Look was the only company that I was able to find that actually cleans and sanitizes air ducts as well as service the furnace. Kenny and David were great at explaining everything to a very tired Mama. Thanks guys, you are much appreciated. I will be having them out again for more of their many services.read more
Laura Wallace
03:49 14 Mar 20
I felt very comfortable while the men were in my home. I had 19 vents to clean so they were in my home quite a while.... They were very polite, respectful, and professional. I am very happy with how good the house smells now. I would definitely recommend them.read more
Alicia Webb
19:16 09 Mar 20
I hired A Nu-Look to do an air duct cleaning at a new home I bought. They were punctual, polite, and professional. ... David and Kenny performed their job quickly, answered all my questions, and did a good job. They were friendly, and went above and beyond to help a new home owner out. The house I purchased is quite old and needs a lot of work, and they both went out of their way to help put my fixer-upper back together, which I appreciate so much.I would 100% recommend A Nu-Look, especially David and Kenny for an air duct cleaning. Based on the services I received, I would hire them again for other services they offer. Also, I live in Kellogg and it was nice that I could find a company to drive all the way out to my home.Thank you!read more
Stacy Stutheit
01:32 12 Feb 20
I took my car in to A Nu-Look to have my front seat cleaned after my cat had urinated on it. Thor was able to remove... the seat, and successfully remove all the urine from it, and odor. It was absolutely remarkable what he did! Top notch service!Thank you so much Thor!read more
Torrie Thramer
18:31 04 Feb 20
Just had our carpets cleaned for the first time and we are so thankful we chose A Nu-Look! Thor was very thorough,... informative, and so kind. He answered all of our questions and made our carpet look great! We will definitely be using A Nu-Look again.read more
Diane Frew
20:39 05 Dec 19
Had my air ducts cleaned and my dryer vent cleaned. They did a good job, but did not put things back the way they were... and even left a blue tarp/rug in my master bathroom. Thor is very professional and came right back when my lift in the garage wouldn't work since his helper didn't plug it back in. I have used "Chad" and his company for at least 15 years.read more
Stacy Brenner
17:41 22 Nov 19
I was very impressed with Thor he is very professional, quick and went beyond in my opinion. He was able to squeeze... me in the day I called. My carpets look great and smell fresh, they use natural cleaning solutions which I was thrilled with! Thanks Thor for a great job and service. I highly recommend A Nu Look.read more
Vanessa Lerma
16:57 22 Nov 19
Left our carpets looking brand new! With two huge dogs and the muddy weather I never thought our carpets could be... saved. Thanks to Thor and his excellent customer service our carpets are beautiful again. Definitely going to use them again.read more
Patrice Stills
21:17 19 Nov 19
Thor Best arrived on time and was very personable as he explained the process he was going to use to clean our rug,... what it would cost and how we would be able to maintain it. He was very efficient and accomplished his work effectively and in a timely fashion . We will definitely call A Nu-Look Cleaning and Restoration again and recommend them to anyone looking for such services! Thank you, Thor!read more
Monica Kovacs
19:30 19 Nov 19
Thor did a fantastic job! He took much care and time to remove the pet stains on our carpet. He is very knowledgeable... about carpet, stains and the cleaners he uses. I highly recommend Thor and A Nu-Look!read more
L. Girl
20:36 16 Nov 19
I first discovered Thor and Nu-Look three years ago and had him do one room-sized wool area rug and was really pleased... to see how it turned out. Since then I have had him do more large area rugs and upholstered furniture for myself and my mother (she's super picky and loved what a great job he did) AND I told all my neighbors about him on Nextdoor.com. Can't go wrong with this company: quick response and turnaround times, reasonable pricing and super nice people!read more
scott s
00:09 15 Nov 19
I was amazed how clean they were able to get my carpets and even my grout! No more scrubbing grout on my hands and... knees! Reasonable price too. Nu-Look is the company you want.read more
Nathan Brown
17:20 14 Nov 19
new-look did an amazing job I'm extremely grateful for the effort they put into it how professional they were and... Amanda truly is a great representative of the integrity that company has.read more
Lee Parrish
23:44 13 Nov 19
The service was top notch and very professional. The staff was very respectful and provided detailed work. I would... highly recommend you use this company for all your needs with any small are large cleaning needs. Great job!!!!!read more
MaryLuann MallLarson
19:45 12 Nov 19
A NuLook is my carpet and upholstery cleaning go to business. Chad and Thor are polite, professional and responsive. An... appt was set for pickup, Thor called to see about arriving early and a bid was sent within the hour.Two years ago and thanks to an old cat, a sofa had to be cleaned and all traces of the stain and odor were removed. I highly recommend A NuLook to anyone considering where to send carpets to be cleaned.read more
matti richter
22:21 11 Nov 19
A Nu Look is amazing! My baby cousin shattered a whole bottle of red wine on my cream colored carpet, that then had to... sit on my carpet for a couple days after the accident, since it was a holiday weekend. Once I called A Nu Look they came right out and were able to get the wine out of the carpet! You wouldn’t even know that the accident happened! I would recommend them for any of your carpet/floor needs. They are truly amazing!read more
Laura Bouder
22:07 11 Nov 19
Did a great job and arrived on time. They were careful with my furniture and other objects.
Jason Hacker
04:06 07 Nov 19
I recently had nu-look clean my carpets. To say the least they were filthy with pet dander and working man filth. I... was amazed at how fast the lady was able to transform my carpets and give my house a nu-look. Thank you Amanda Klein you truly made the house home again. I highly recommend nu-look. Thank youread more
Michael Parmenter
17:05 28 Aug 19
Superb customer service, professional and punctual work with special attention to detail. The only way to go in my... book!read more
David Bardin
19:21 28 Jun 19
I have used A Nu-Look to clean the carpet in my mortgage office and personal home. I recommend them to all my new home... owners and will never use another company!read more
Cd'A Real Estate Investment
23:26 25 Jun 19
Always honest, timely, and friendly service! I couldn't recommend these guys enough. Thank you for doing such great and... consistent work for us! Also, I use their pet stain cleaner Top Dog in my house and it's the BEST STUFF EVER! Those with young pups, check it out!read more
Frank Me
23:07 18 Jun 19
Good people. Great communication and reliable. I couldn't ask for more and will definitely hire this team again!
Amanda Mueller
23:38 30 Jan 19
Thor did an awesome job with our carpet, we have a new puppy that is trying not to have accidents, but they happen. He... was on time, professional and even clean my front rug on the way out (just because). Would definitely recommend A Nu-Look Carpet Cleaning & Restoration.read more
Jacob Phillips
21:45 02 Jan 19
Friendly and professional service. Thor and Lonnie did an excellent job and got my ducks cleaned quicker than I... expected. It’s crazy the amount of dust and crud that was built up in my system!read more
Tony and Lindsay Rude
19:51 21 Dec 18
Always great customer service. They do a fantastic job & there isn't a spot from my kiddos or dogs they haven't got... out!!! They've been doing our carpet cleaning for years now & we will continue to use them in the future.read more
Rachel Sandford
18:34 06 Dec 18
Great experience going with a Nu-Look Cleaning & Restoration! I bought a brand new house and a puppy... simultaneously—potty training did not go as smoothly as I had hoped. When my puppy decided that my office was his bathroom, I tried to clean it myself and ended up with a bigger mess. A Nu-Look was professional, non-judgemental, and fast. My carpets smell amazing and look brand new again in under one hour. They gave me some samples of their products should my puppy have any further mishaps. The price was reasonable and I am really happy with the service! Definitely recommend going with a Nu-Look for your carpet cleaning needs!read more
Georgia Fuller
01:48 05 Dec 18
I am so impressed with not only the results, but also the care and professionalism of the staff! My 12 year old oatmeal... colored carpets look like new. Red wine stain gone! Thank you so much!read more
christina kirkland
22:25 08 Nov 18
Amazing cleaning and great service. I recommend this business to all my friends and family. I've been using this... company since 2015. We have pets and high traffic- carpets come clean every time. I recommend the duct cleaning service as well.read more
